Customer Experience & BPO

Virtual Assistants

Dedicated back-office talent for admin, CRM and operations.

Overview

Get skilled, dedicated virtual assistants who work your hours, in your systems, on your priorities. We handle recruitment, supervision, backup cover and quality control so you get output without management overhead.

What's included

  • Role scoping and candidate shortlist
  • Onboarding and SOP documentation
  • Daily task tracking and output reporting
  • Backup coverage for absences

Talk to a specialist

Get a tailored proposal for virtual assistants with pricing, timelines and the exact team we would assign to your account.

Request a free consultation
Why RXT

How we deliver Virtual Assistants

Dedicated resource

The same assistant every day, working your schedule.

Managed for you

Supervisors handle attendance, quality and holiday cover.

Broad skill sets

Admin, CRM, bookkeeping support, research, scheduling and reporting.

Secure access

Controlled device, password and data-handling policies.

Challenges we solve

Common virtual assistants pain points — and how we fix them

The problems businesses bring us before starting virtual assistants with RXT Global, and the exact solution we put in place.

The problem: Senior staff waste hours on admin, CRM updates and scheduling instead of revenue work.

Our solution: A dedicated virtual assistant absorbs the repetitive admin, inbox triage and CRM hygiene so your in-house team spends its day on clients and pipeline.

The problem: Freelance assistants disappear, miss deadlines or need constant re-training.

Our solution: Every RXT assistant is employed, supervised and backed by documented SOPs plus trained cover, so output continues through holidays, sick days and staff changes.

The problem: Giving an outsider access to CRMs, banking portals and customer data feels risky.

Our solution: We work under signed NDAs with managed devices, password-vault access, role-based permissions and audit trails on every system we touch.

FAQ

Virtual Assistants questions answered

Can I interview candidates?

Yes, you interview and approve every assistant before they start.

What hours can they work?

Any time zone, including full overlap with North American or European business hours.

What if it isn't working out?

We replace the assistant at no additional cost and transfer the SOPs.

Contact

Let's Build Your Business Together

Tell us about your operations and we'll return a tailored plan with pricing within one business day.

Free consultation, no obligation
Custom staffing and pricing proposal
Dedicated account manager from day one